FAQ

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Q

Where I can get the datahseet and manual?

A

You can download online or ask help from our sales team.

Q

Where I can download the software for some machines?

A

You can download online or ask our sales team for help.

Q

How can I repair the machine when it is broken?

A

We can send you spare parts to change it or you can ask our after-sales team for help.

Q

How long is the delivery time?

A

It is usually 3-5 working days by Express and 5~7 working days by air shipping.

Q

How long is the lead time?

A

It is 1~5 working days upon the receipt of payment, except for particular case, such as wheather, logistics, holiday, customs case and so on.

Q

Whether there is a MOQ?

A

No. One or more will be your option.

Q

How can I test the machine?

A

If you buy it at the first time, we can support you a lower price for your test.

Q

How to operate the machine?

A

You can follow the user manual, or contact our support team and we can direct you online or send you video.

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